Privacy Policy

Last updated: June 15, 2026

Lightning Pass ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

Information We Collect

When you use Lightning Pass, we may collect:

• Contact Information: Name, email address, and phone number
• Payment Information: Processed securely through Stripe (we do not store card details)
• Usage Data: Information about how you interact with our platform

How We Use Your Information

We use your information to:

• Process ticket purchases and deliver digital passes
• Send transaction confirmations via SMS and email
• Provide customer support
• Send promotional updates (only if you opt-in)

SMS Communications

By providing your phone number during checkout, you consent to receive:

• Ticket confirmation messages with your digital pass link
• Event reminders and updates
• Promotional messages (if opted-in)

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe from promotional messages at any time.

Data Security

We implement industry-standard security measures to protect your information. Payment processing is handled by Stripe, a PCI-compliant payment processor.

Third-Party Services

We use the following third-party services:

• Stripe: Payment processing
• Twilio: SMS delivery
• Resend: Email delivery

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

Contact Us

For privacy-related questions, contact us at:

Email: support@admin.thelightningpass.com

Business: DIGITALAPPLE LLC, 4765 Watkins Ave, Sarasota, FL 34233

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.